I have had one of these wonderful items on my R.R. for quite a few, may be 10 or so?? years and it has given me been an immense amount of pleasure and satisfaction to me and visitors to my pike who have been astounded by it.. To see the spout drop to the tender with noise and the sound of water gushing and the voices of the crews. Sadly it has now ceased to function and I have not been able to rectify the problem. I have tried to re-order a new one but it seems that you cannot now supply a new one as I live in the England United Kingdom for some reason, this is very sad. Have you anyway that you can help me obtain one, the road is not the same. I certainly recommend this item it adds greatly to the realism of a model railroad.